Effective learning at Banking Industry
The
Banking & Financial industry currently I’m engaging in is a rapid changing,
expanding and challenging with the upcoming high-technological environment.
The baking filed is also been
marked by great technological advancements as banks moved from manual to wholly
automated systems with the advent of the automated teller machines, banking
technology software and the concept of internet banking.
There are other competitors in the
financial market and emerging financial products challenging to the
sustainability of the banking industry while growing.
It is a key factor that continuous
growth under a learning culture is vital under present environment.
Senge (1990) states that a learning
organization is one in which “people continually expand their capacity to
create the results they truly desire, where new and expansive patterns of
thinking are nurtured, where collective aspiration is set free, and where
people are continually learning how to learn together”.
Creating a learning culture among the organization makes
staff to:
• Easily adapt to change
• Actually, anticipate change
• Be more responsive to challenges
• Generate the energetic, loyal and
goal -oriented employees
• Grow through innovation
Learning culture has been
established in banking industry through different learning methods, as
discussed on my previous blog(blog NO:3) to suits different individuals on
their different learning methods.
(Ex: E-leaning platform, Induction
program, out bound training ,trainings
& lecture programs initiated by the Central bank of Sri Lanka and Institute
of bankers in Sri Lanka)
Through every learning method, aim
is to develop staff skills to the required level of the organization continuously
upgrade knowledge, in order to work towards achieving business excellence
Bibliography:
Himanshu Joshi , Vidhu Shekhar Jha & Siddharth
Mahajan, 2009. Knowlegde Management Initiatives and practice for movingg
towards learning organization and business excellance. s.l.:Sage
publications India Pvt Ltd.
Stephen N. M.
Nzuve, Edith A. Omolo, 2012. A study of the practice of the learning
organization and its relationship to performance among kenyan commercial banks.
Problems of management in the 21st century, Volume 4.
Hi Dileka. Good article. as you said, regulatory and technological developments are changing the nature of financial markets, services, and institutions in ways completely unexpected before the 2008 global financial crisis (GFC)
ReplyDeleteHi Rasika, Thank you for the comment. It is well noted, In the learning organization, the culture and the leadership also two main facts moderators to decide on the learning outcome of a learning organization(D Froehlich, M Segers & P Van den Bossche,2014).
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